Privacy Policy for ETM Global Limited Website
Version 1.0
Last updated: August 1st, 2023

At ETM Global Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. Who is Responsible for Your Data?
ETM Global Limited (“ETM Global”) is the Data Controller for your personal data. Our office is located at 82 James Carter Road, Mildenhall, Edmunds, IP28 7DE, United Kingdom.

2. How to Contact Us
For any privacy-related queries or to exercise your rights, you can contact our Data Protection Officer at dataprotection@etmglobaleurope.com or write to us at our postal address.

3. How We Collect Your Data
We collect personal data that you provide when you use our website or services, such as when you make a booking or request information. We also use cookies or similar technologies to collect information about your browsing activity on our website. For more details, please see our Cookies Policy.

4. What Data We Collect and Why
We collect different types of personal data depending on your relationship with us (e.g., client, provider, or job candidate). This includes:
Clients and Potential Clients: Name, contact details (email, phone), and other identification data, for managing bookings, contracts, and communications related to the services you have requested. We also use your data for marketing, customer service, and to improve our services, based on our legitimate business interests.
Providers and Potential Providers: Name, contact details, and identification data to manage the business relationship, contracts, and payments.
Job Candidates: Data provided through job applications (CV, contact details) to manage recruitment and selection processes.
Website Users: Technical data, such as IP addresses and browsing data, collected through cookies, used to improve the website’s functionality and provide a better user experience. For more details, see our Cookies Policy.

5. When We Share Your Data
We may share your personal data with third parties for the following reasons:
Public Authorities: To comply with legal obligations.
Service Providers: To provide services on our behalf, such as payment processing or IT services.
Other ETM Group Companies: To provide you with services across different regions.
We ensure that all third-party service providers and partners comply with data protection regulations and only process your data as instructed by us.

6. International Data Transfers
If we transfer your personal data outside of the United Kingdom or the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent legal measures, in line with applicable regulations.

7. How Long We Keep Your Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

8. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data. You can also withdraw consent or object to certain processing activities. To exercise these rights, please contact us at sales@etmglobaleurope.com.
If you believe your rights have been violated, you can file a complaint with the relevant data protection authority in the UK.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect regulatory changes or improvements in our services.
We will inform you of any significant changes that affect your rights.

By using our website and services, you agree to the terms outlined in this Privacy Policy.